TIP is a group of specially trained volunteers who provide emotional aid and practical support to victims of traumatic events and their families in the first few hours following a tragedy.

A major reason for the TIP Program is to prevent what mental health professionals call the “Second Injury.” The Second Injury is a victim’s perspective that the emergency system did not provide the support needed after a tragic event. Emergency personnel simply do not have the time to provide this support.

TIP Volunteers are available 24 hours a day, 365 days a year. They are called by police officers, firefighters, paramedics, and hospital personnel to assist family members and friends following a natural or unexpected death; victims of violent crime including rape, assault, robbery, or burglary; victims of fire; disoriented or lonely elderly persons; people involved in motor vehicle accidents; people who are distraught and seeking immediate support; and survivors of suicide.