• What is Emotional
  First Aid (EFA)?
• The Horrible Hours
• Common Reactions to
  Traumatic Events
• The 5 Emotional
  First Aid (EFA) Skills
  • Reach Out
  • Protect
  • Reassure
  • Organize
  • Reinforce
• EFA: The Finer Points
  • Acknowledge
  • Normalize
  • Expand the Survivors Story
  • Redirect
  • The Fine Art of
    Hanging Around
  • Caring Demeanor
  • Recognize Sources
    of Strength
• What to Say/Not to Say
  to Survivors of Tragedy
• Death Notification
• EFA: Guiding Principles
• Review of Major EFA Concepts
• EFA is Powerful
• Get Yourself Out of the Way
• Helping Teens & Children
• Understanding the Emergency System
• Helper: Heal Yourself
• Follow Up with Survivors
• Online Resources
• Special Circumstances
  • Dealing with Traumatic Loss
  • Domestic Violence
  • Fire Loss
  • Suicide
  • Death in the Workplace
• Print PDFs

If you are having trouble finding the information you need on our site, please send your name and phone number along with a message and one of our volunteers will call you as soon as possible. Our volunteers are not counselors, but they can help you find the information you want.